Open-E NAS Solutions from ThinkCP* Technologies

ThinkCP™ Technologies Integrated NAS
Solutions Featuring Open-E

Open-E Comparison Chart

Open-E DSS V6 Lite Open-E DSS V6 Lite		Data Storage Software DSS V6 (Lite) The Open-E Data Storage Software V6 Lite (DSS V6 Lite) is a FREE version of Open-E DSS V6 delivering unified file and block storage management operating system (OS) with Network Attached Storage (NAS) and Storage Area Network (SAN) functionality. In order to evaluate free product, licensed for 2TB of storage simply register and download at our portal and get up to 10 versions at a time!

Open-E DSS V6 Open-E DSS V6		Data Storage Software DSS V6 (Full Version) The Open-E Data Storage Software V6 (DSS V6) is a unified file and block storage management operating system (OS) that provides Network Attached Storage (NAS), iSCSI, InfiniBand and Fibre Channel Storage Area Network (SAN) functionality. Open-E DSS V6 provides superior performance, security, and scalability at a fraction of the cost of alternative storage offerings. Advanced features of Open-E DSS V6 include Data and Volume Replication, Volume Snapshot, Automatic Failover for iSCSI Volumes, WORM and NDMP. Additionally, Open-E DSS V6 supports a wide variety of hardware RAID platforms from the industry’s leading names. The versatility of the Open-E DSS V6 also allows users to combine NAS systems with iSCSI SAN systems, and provides built-in virus protection, while enabling the connection of multiple Network Interface Controllers, including Gigabit Ethernet, 10 Gigabit Ethernet, Fibre Channel and InfiniBand. Open-E DSS V6 is easily downloaded to any hardware deivce for simplified access.

Annual Basic Support		Open-E Annual Basic Support The Annual Basic Support license provides the end user to have his own Open-E User Portal to Email technical support. This will allow you to correspond with an Open-E support engineer to obtain assistance on your technical questions that you may have and receive small updates, or solutions which are associated with the DSS V6 or DSS V6 Lite products features only. License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase. You can renew your support for DSS V6 or DSS V6 Lite from selecting the Open-E Support plans after your 1 year term has ended.

Annual Standard Support		Open-E Annual Standard Support The Annual Standard Support license provides the end user to have his own Open-E User Portal to Phone or Email technical support. This will allow you to correspond with an Open-E support engineer to obtain assistance on your technical questions that you may have and receive small updates, or solutions which are associated with the DSS V6 or DSS V6 Lite products features only. License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase. You can renew your support for DSS V6 or DSS V6 Lite from selecting the Open-E Support plans after your 1 year term has ended.

Annual Premium Support		Open-E Annual Premium Support The Annual Premium Support license provides the end user to have his own Open-E User Portal to Phone or Email technical support. This will allow you to correspond with an Open-E support engineer to obtain assistance on your technical questions that you may have and receive small updates, or solutions which are associated with the DSS V6 or DSS V6 Lite products features only. License will be activated for only one DSS V6 or DSS V6 Lite product for 365 days from date of purchase. You can renew your support for DSS V6 or DSS V6 Lite from selecting the Open-E Support plans after your 1 year term has ended.

Per Incident 24x7 Support Comparison		Open-E Per Incident 24x7 Support The Per Incident Support is a Fee-based charge of $399.00 for Open-E products only and is a pay per incident support case per Serial Number. The Per Incident Support is provided 24hrs including week days, weekends and holidays. When contacting the support center please provide all contact information (name, phone number and email address) and the Serial Number of your Open-E product. The Serial Number can be found on the USB or IDE module from the label on the back side or from the GUI located in the Help>About page. Additionally, please be ready to provide logs from the GUI, this can be downloaded from Status>Hardware>Logs - then click on the download button. Please make sure that you have registered your Open-E product. If not please refer to link below as this will allow you to access software updates for your module. Product Registration: www.open-e.com/account/register/product Once contacting the After-hours Support representative and providing all information, a support engineer will be located to contact you in regards to your issue. In some instances during high call volumes this can take up to 4 hours to respond from the time of receiving your call. Per Incident Support: +1 (877) 572-5134 Your incident may already have a resolution, please search our Forum and Knowledge Base from the links below: Forum: forum.open-e.com Knowledge Base: kb.open-e.com

Storage Extension Storage Extension		License Key - storage extension up to 4, 8, 16, 32, 64 TB The storage capacity of Open-E products may be extended in an easy and convenient manner by purchasing additional storage licenses. Extension keys for capacities of 2, 4, 8, 16, and 32 terabytes are available - additional storage licenses sum up, and add to the value of the expanded product. This option allows the administrator to better manage and plan storage resources, and only increase overall storage capacity when necessary.
DESY's Open-E Implementation PDF

Plug & Work - this is so easy: Enjoy working with Open-E Software You've never thought that software installation for NAS Network Attached Storage or ISCSI SAN Storage Area Network can be so fast and easy. Data Storage Server is ready to work in ten minutes

Plug Open-E module into the internal USB slot.	Initialize hardware and configure RAID.	Accept the licensing agreement and start working with Open-E software.

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